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Microsoft Products

Outlook Express 4, 5, and 6
Outlook 97
Outlook 98, 2000, 2002 (XP), and 2003
Outlook Express for Macintosh
Microsoft Exchange

Netscape

Netscape

Eudora

Eudora

Macintosh

OS X

Outlook Express 4, 5, and 6

Start by opening the message in it's own window (or when viewing the message in the preview pane). Then:

    With the keyboard:

  1. CTRL-F3 (Message Source Window)
  2. CTRL-A (select all)
  3. CTRL-C (copy)
  4. ALT-F4 (close)

    With the mouse:

  1. Click the "File" menu
  2. Click "Properties"
  3. Click the "Details" tab
  4. Click "Message Source"
  5. Highlight, copy and paste everything from this window (Ctrl-A, Ctrl-C)

With viruses, worms and trojans being spread via email, many users now work with the preview screen in Outlook Express turned off. Viewing the contents of email in the preview screen is no different than opening the message. If the email has malicious content, it may execute in the preview screen.

The following is instructions to obtain the full message source if you have the preview panel turned off:

    Using the keyboard:

  1. Highlight the message in the folder
  2. Press alt & enter - this will open a message information window
  3. Press Ctrl & Tab - this changes to the "Details" tab
  4. Press Alt & m - the opens the message source
  5. Press Ctrl & a - to select all the text
  6. Press Ctrl & c - to copy the selected text to the clipboard
  7. Press Alt & F4 - to close the message source window
  8. Press the Esc key - to close the information window

Outlook 97

Microsoft Outlook 97 may require an update called the Internet Mail Enhancement Patch in order to display the email headers AT ALL.

Outlook 98, 2000, 2002 (XP), and 2003

This is somewhat complicated.

  1. Open the message in a separate window (double click)
  2. Under the View menu select Options
  3. Copy the text in the Internet Headers window (unfortunately it doesn't include the message itself).

Outlook Express for Macintosh

Select the email. From the View menu, choose Source. A new window will appear containing the email with full headers. Press command+a to select all, then command+c to copy.

Microsoft Exchange

To get the complete headers and message source using Microsoft Exchange:
  1. Click the "File" menu
  2. Click "Properties"
  3. Click the "Details" tab
  4. Click "Message Source"
  5. Highlight, copy and paste everything from the "Message Source" window (Ctrl-A, Ctrl-C)

Netscape

Preferred method: Click on the "View" menu, then "Page Source," (ctrl-U in windows, meta-U in unix, ?-U on the Mac) then copy the contents of the window (Ctrl-A, Ctrl-C windows).

Old versions: Click on the "View" menu, then "Headers," then "All." Note: This method will not work correctly with HTML spam.

Eudora

Note: Using the cut and paste to the web form method is the only option available to Eudora users. To display the full message source for cut and paste:

    Eudora for the Mac:

  1. Open the spam and click the BLAH BLAH BLAH button on the upper left hand corner of the message. This shows the extended headers.
  2. Select the whole message including headers.

Eudora for the PC - there are 2 slightly different methods depending on whether the mail contains HTML or not.

In any case, to prepare for HTML email, you should turn off the use of Microsoft's HTML viewer. To do so, click Tools, then Options, then Viewing Mail. Uncheck the box labeled "Use Microsoft's viewer."

How to know if it's HTML mail: once you have opened the email, look near the bottom of the headers (see below for revealing headers) for a line like the following: Content-Type: text/html ... you can frequently spot HTML email because it has font effects, pictures, etc but this is not always true so you have to take a quick look at the headers.

Why do I care if it's HTML mail: all kinds of interesting things can be "hidden" in HTML mail that won't show up when you see the mail interpreted by your email program/browser. Actual URLs do not necessarily show up in interpreted HTML messages. For example: you might see CLICK HERE but the underlying HTML contains a URL that indicates the spammers web site. In order to report properly SpamCop needs those hidden URLs.

    Eudora for the PC - non-HTML mail:

  1. Open the email by double clicking on the subject line. Click the 'blah blah blah' button to reveal the headers.
  2. Place your cursor anywhere in the body of the email and select the entire message (Edit/Select All or Ctrl-A)
  3. Copy the entire email (right click and click copy OR Ctl/C OR Edit/Copy)

    Eudora for the PC - HTML mail:

  1. Open the email and click blah blah blah.
  2. Hi-lite the headers only. Copy the headers.
  3. Hit enter twice after the pasted headers to force a blank line after the headers.
  4. Back in Eudora window, place your cursor anywhere in the body of the message and right click and click "view source". A new window will open.
  5. In the new window, select all (as above) and copy the contents of the new window.

Macintosh OS X

To view all of the header information on Mac OS X's Mail application, click the Mail menu and click Preferences. Then, click Viewing and change Show header detail to "All".

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